Privacy Policy
Last Updated: September 13, 2025
1. Introduction
Ajay Kumar Rohera HUF (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
2. Information We Collect
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Information You Provide Directly
- Account Data: Name, email address, password, company (if applicable).
- Support Interactions: Any information you share via troubleshooting queries or contact forms.
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Automatically Collected Data
- Usage Data: Interaction metrics such as pages visited, features used, session duration.
- Device & Network Info: IP address, browser type/version, OS, device type, and referring/exit pages.
- Cookies & Tracking: Unique identifiers to enhance site performance.
3. How We Use Information
We use personal data to:
- Provide, manage, and improve our services.
- Process payments, manage your account, and communicate essential updates.
- Handle support requests.
- Analyze usage trends to refine features.
- Prevent fraud and maintain security.
4. Information Sharing & Disclosure
- Service Providers: To fulfil services (e.g., hosting, payment processors), on a need-to-know basis.
- Legal Requirements: To comply with laws or protect our rights/property.
- Business Transfers: In the event of a merger, acquisition, or sale, user data may be transferred (with notice).
- Anonymized Data: Aggregated or de-identified data may be used freely to improve our offerings.
5. Data Retention
We retain your personal data only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, data is securely deleted or anonymized.
6. Your Privacy Rights
Depending on your region, you may have rights including:
- Access to your personal data
- Correction or deletion of data
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
- To exercise your rights, contact us via the details below. We’ll respond per applicable timelines.
7. Security Measures
We employ administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure—while we strive for accuracy, we cannot guarantee absolute security.
8. Cookies & Tracking Technologies
We use cookies, pixel tags, and local storage for functionality, analytics, and personalization. You can control or disable cookies via browser settings, but note some parts of the site may not function correctly.
9. Children’s Privacy
Our services are intended for users aged 18 and over. We do not knowingly collect data from minors. If notified of data from someone under 18, we will delete it promptly.
10. International Data Transfers
As a global service, we may process and store data in servers located outside your jurisdiction. We ensure transfers are protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent measures.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be highlighted (e.g., “Last updated” date), and we may notify you via email or a notice on the site. Continued use of the service after changes indicates acceptance.
12. Contact Us
For any questions, data requests, or complaints, please reach out to us using the Contact Us form on our website.